Privacy Policy

Last updated: 10 July 2026

Braverank LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit braverank.com, contact us, request information about our services or otherwise communicate with us.

1. Who We Are

The data controller responsible for the processing of your personal data is:

Braverank LTD
UIC / Company Registration Number: 208432206
Registered address: 12 Khan Tervel Street, Entrance 1, Odessos District, 9000 Varna, Bulgaria
Email: office@braverank.com

In this Privacy Policy, “Braverank”, “we”, “us” and “our” refer to Braverank LTD.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data.

2.1 Information You Provide to Us

When you use our contact form or communicate with us by email, we may collect:

your name;
your email address;
the content of your message;
any other information you voluntarily include in your communication.

Please do not send sensitive personal data through the contact form unless it is strictly necessary.

2.2 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, including:

IP address;
browser type and version;
device type;
operating system;
approximate geographic location;
referring website or source;
pages viewed;
time spent on the website;
navigation and interaction data;
cookie identifiers and similar technical identifiers.

Some of this information may be collected through cookies, analytics services, advertising technologies and similar tools.

2.3 Information From Third-Party Services

Where applicable, we may receive aggregated or limited information from third-party platforms such as Google Analytics, Google Search Console, Google Ads and Meta advertising services.

Google Search Console primarily provides aggregated information about how the website appears and performs in Google Search. It does not normally provide us with information that directly identifies individual website visitors.

3. How We Use Your Personal Data

We may use personal data for the following purposes:

to respond to enquiries and messages;
to provide information about our services;
to prepare proposals or discuss potential projects;
to communicate with current and potential clients;
to provide and manage our services;
to operate, maintain and secure the website;
to understand how visitors use the website;
to improve website performance, content and user experience;
to measure the effectiveness of marketing campaigns;
to prevent spam, fraud, abuse and security incidents;
to establish, exercise or defend legal claims;
to comply with applicable legal and regulatory obligations.

We do not sell personal data.

4. Legal Bases for Processing

We process personal data only where we have an appropriate legal basis.

Depending on the circumstances, the legal basis may include:

4.1 Taking Steps Before Entering Into a Contract

When you contact us about a potential service or request a proposal, we may process your information in order to take steps at your request before entering into a contract.

4.2 Performance of a Contract

Where you are an existing client, we may process personal data where this is necessary to provide the agreed services and manage our contractual relationship.

4.3 Legitimate Interests

We may process personal data where necessary for our legitimate business interests, including:

responding to general business enquiries;
maintaining and improving the website;
protecting our systems and services;
preventing fraud and misuse;
managing our business communications;
establishing or defending legal claims.

When we rely on legitimate interests, we consider whether those interests are overridden by your rights and interests.

4.4 Consent

We may rely on your consent for:

non-essential analytics cookies;
advertising and marketing cookies;
Meta Pixel;
Google Ads measurement or remarketing technologies;
certain embedded content and external widgets;
other optional tracking technologies.

You may withdraw your consent at any time through the cookie settings available on the website. Withdrawing consent does not affect processing that took place before the withdrawal.

4.5 Legal Obligations

We may process and retain information where necessary to comply with accounting, tax, regulatory, court or other legal obligations.

5. Contact Forms and Communications

Our website uses Contact Form 7 to provide contact form functionality.

When you submit the contact form, the information you enter may be transmitted to us by email and may also be temporarily processed by the website and its hosting infrastructure.

The contact form may collect:

your name;
your email address;
your message.

The purpose of processing this information is to review and respond to your enquiry.

Submitting the contact form does not automatically subscribe you to marketing communications.

6. Google Analytics

We may use Google Analytics 4, a web analytics service provided by Google, to understand how visitors interact with our website.

Google Analytics may collect information such as:

pages viewed;
session and interaction information;
approximate location;
browser and device information;
traffic source;
technical identifiers.

Where required by applicable law, Google Analytics will only be activated after you provide consent through the website’s cookie banner.

We should configure Google Analytics to minimise the collection of personal data and use the shortest practical data-retention setting appropriate for our analytical needs.

Information processed through Google services may be transferred to or accessed from countries outside the European Economic Area, including the United States. Further information about international transfers is provided below.

You can withdraw your analytics consent at any time through the website’s cookie settings.

7. Google Search Console

We use Google Search Console to monitor the technical performance and search visibility of our website.

Google Search Console provides information such as:

search queries used to find the website;
impressions and clicks;
average search positions;
indexing and technical website issues;
general device and country information.

The reports available to us are generally aggregated and do not directly identify individual visitors.

8. Google Ads

We may use Google Ads and related conversion-measurement or remarketing technologies.

Where these services are enabled, they may process information about visits to our website and interactions with advertisements. This may include cookie identifiers, device information, pages visited and conversion events.

Advertising and remarketing technologies will only be activated where an appropriate legal basis exists and, where required, after you provide consent through the cookie banner.

You may withdraw or change your consent through the website’s cookie settings.

9. Meta Pixel

We may use the Meta Pixel, provided by Meta Platforms, to measure the effectiveness of advertising campaigns and understand how visitors interact with our website after viewing or clicking an advertisement.

Where enabled, Meta Pixel may process information such as:

pages visited;
actions taken on the website;
browser and device information;
IP address;
cookie and advertising identifiers.

Meta Pixel will only be activated after consent where such consent is required.

Meta may process this information for its own purposes in accordance with its applicable privacy terms. Depending on the configuration and the circumstances, Meta and Braverank may have separate or shared responsibilities for certain processing activities.

10. Google reCAPTCHA

We may use Google reCAPTCHA to protect our contact forms and website from spam, automated submissions and abuse.

reCAPTCHA may analyse technical and behavioural information, including:

IP address;
browser and device information;
website interactions;
mouse movements or similar behavioural indicators;
cookies previously placed by Google.

The information is processed to determine whether an interaction is likely to have been performed by a person or an automated system.

Where required, reCAPTCHA will be configured and activated in accordance with applicable consent requirements. Some security-related processing may also be based on our legitimate interest in protecting the website from abuse.

11. Embedded Content and External Services

Our website may include embedded content or functionality provided by third parties, including:

YouTube videos;
Google Maps;
live-chat services;
social media content;
scheduling tools;
review widgets;
other external plugins or widgets.

Embedded content may behave as though you visited the third-party website directly. The third party may collect technical information, use cookies or track your interaction with the embedded content.

Where required, non-essential embedded content will be blocked until you provide consent.

Once third-party content is activated, the relevant provider may process your data in accordance with its own privacy policy. We recommend reviewing the privacy information provided by the relevant third party.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be classified as:

Strictly necessary cookies, which are required for the website to function or to provide a service requested by the visitor;
Preference cookies, which remember choices and settings;
Analytics cookies, which help us understand website usage and performance;
Advertising cookies, which may be used to measure campaigns, personalise advertising or build audience segments;
Third-party cookies, which may be placed by external services or embedded content.

Non-essential cookies will not be placed before consent where consent is legally required.

More detailed information about the cookies used on the website, their providers, purposes and durations should be provided in our separate Cookie Policy and cookie settings panel.

13. Who May Receive Your Personal Data

Personal data may be processed by carefully selected service providers where necessary for the operation of our website and business.

These recipients may include:

website hosting providers;
domain, server and technical infrastructure providers;
email and communication providers;
website maintenance and security providers;
analytics providers;
advertising platforms;
spam-prevention and fraud-prevention providers;
professional advisers, accountants, auditors or legal advisers;
public authorities, courts or regulators where required by law.

Service providers are permitted to process personal data only as necessary to provide their services and subject to applicable contractual and legal obligations.

Although no external employee or contractor currently manages contact-form enquiries on our behalf, technical service providers may process or store information as part of hosting, email delivery, security, analytics or website functionality.

14. International Data Transfers

Some of the third-party providers used by our website may be established outside Bulgaria or the European Economic Area.

This may include providers connected with Google, Meta, website infrastructure, analytics, advertising, embedded content or other external services.

Where personal data is transferred outside the European Economic Area, we seek to rely on an appropriate transfer mechanism, such as:

an adequacy decision adopted by the European Commission;
the EU–US Data Privacy Framework, where applicable to the relevant recipient;
Standard Contractual Clauses approved by the European Commission;
another lawful transfer mechanism under applicable data-protection law.

Where appropriate, additional safeguards may also be applied.

15. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Contact Enquiries

Contact-form enquiries and related correspondence are normally retained for up to six months after the last meaningful communication.

We may keep the information for longer where:

discussions develop into a client relationship;
it is necessary to perform a contract;
we are required to retain it by law;
it is necessary for accounting or tax purposes;
it is relevant to a complaint, dispute or legal claim.

Client and Contractual Information

Information relating to clients, contracts, invoices and business transactions may be retained for the periods required by applicable accounting, tax and commercial laws.

Analytics and Advertising Data

Retention periods for analytics and advertising information depend on:

our account settings;
cookie duration;
the configuration of the relevant service;
the provider’s own retention practices;
whether consent is withdrawn.

We aim to use the shortest practical retention period appropriate for the relevant purpose.

Security Information

Technical logs and security information may be retained for a limited period where necessary to detect, investigate and prevent security incidents, fraud or misuse.

When personal data is no longer required, it will be deleted, anonymised or securely isolated, unless continued retention is legally required.

16. Data Security

We take reasonable technical and organisational measures designed to protect personal data against:

unauthorised access;
accidental loss;
unlawful use;
alteration;
disclosure;
destruction.

These measures may include access controls, secure hosting, software updates, security monitoring, encrypted connections and restricted administrative access.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

17. Your Data-Protection Rights

Subject to the conditions and limitations of applicable law, you may have the right to:

request access to the personal data we hold about you;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to processing based on legitimate interests;
receive certain personal data in a structured, commonly used and machine-readable format;
request that eligible data be transferred to another controller;
withdraw consent at any time where processing is based on consent;
lodge a complaint with a competent data-protection authority.

The right to deletion is not absolute. We may retain information where processing is required by law, necessary for the establishment or defence of legal claims or otherwise permitted under applicable law.

To exercise your rights, contact us at:

office@braverank.com

We may request reasonable information to confirm your identity before responding to a request.

We normally respond within one month, although this period may be extended where legally permitted due to the complexity or number of requests.

18. Right to Lodge a Complaint

You have the right to lodge a complaint with the data-protection authority in the country where you live or work, or where you believe an infringement occurred.

In Bulgaria, the competent supervisory authority is:

Commission for Personal Data Protection
Комисия за защита на личните данни

We would appreciate the opportunity to address your concerns directly before you submit a complaint. You may contact us at office@braverank.com.

19. Automated Decision-Making

We do not currently use personal data submitted through the website to make decisions that produce legal or similarly significant effects based solely on automated processing.

Advertising and analytics platforms may perform automated analysis, measurement, attribution or audience segmentation in accordance with their own systems and privacy terms.

20. Children’s Privacy

Our website and services are intended for businesses and adults seeking digital marketing, SEO, website development or related professional services.

We do not knowingly collect personal data from children through the website.

If you believe that a child has submitted personal data to us without appropriate authorisation, please contact us so that we can review and, where appropriate, delete the information.

21. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security or content practices of external websites. Visiting a third-party website is subject to that website’s own privacy policy and terms.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

changes to our website;
new tools or service providers;
changes to our processing activities;
legal or regulatory developments;
improvements to our privacy practices.

The latest version will be published on this page, together with the updated revision date.

Where changes are significant, we may provide an additional notice through the website.

23. Contact Us

For questions about this Privacy Policy or the way we process personal data, contact: